Sophí Voice is the AI-powered phone system designed specifically for auto dealers. Sophí not only analyzes calls using AI, but she’s your dealership’s virtual receptionist.
Sophí can answer every call 24/7/365, over-flow calls, or after-hours calls.
Sophí automatically routes customers to the right person the moment the conversation requires a human to address an issue.
Sophí analyzes every call to understand, measure, and track performance.
Sophí is the AI powered receptionist that’s available 24 hours a day, 7 days a week. She provides your customers with efficient and personalized experiences by leveraging your dealership’s data. Not only can Sophí schedule and reschedule appointments, but she can collect pertinent information from your customers so you never miss an opportunity.
Sophí analyzes every call to ensure your staff is asking the right questions, setting appointments and delighting customers. Sophí uses the latest advancements in artificial intelligence (AI) to understand, measure, and track your dealership’s call performance.
Sophí can predict your customer’s intent based on data to automatically direct calls to the correct department or person within your dealership.
Sophí generates a daily outbound call queue for all incoming calls after hours, so you never miss an opportunity.
Collect powerful call metrics like average hold and call times, numer of calls handled, number of calls abandoned, and much more by agent, department, and store.
Sophí Voice works anywhere with an internet connection enabling your staff to work from anywhere in the world and can scale to meet the needs of any size operation.
Sophí analyzes customer sentiment for every call and provides real-time notifications of negative interactions to managers.
Sophí can help customers schedule express service appointments and test drives automatically.
Sophí tracks keywords to ensure your staff is asking the right questions, setting appointments, collecting customer information, and more.
Sophí provides your staff with all relevant information to the customer they’re talking to in real-time.
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