Communicate with your customers when and where they want
AI-powered voice can assist your customers 24/7/365.
99% open rate and 95% will be read within 3 minutes.
AI-powered web chat makes you available 24/7/365.
2B business interactions every month.
One dashboard to manage all of the ways your customers can interact with your dealership.
Ruby Artificial Intelligence
Ruby can communicate with your customers across all channels to schedule, reschedule, and confirm appointments.
Ruby can listen for keywords to ensure your BDC agents are serving the customer, setting appointments, and more.
Understand the underlying sentiment of all customer interactions across all channels.
Ruby automatically routes calls, text messages, and web chat conversations to the appropriate customer experience manager.
Schedule Appointments 24/7/365
Ruby can help your customers easily schedule appointments day or night.
Automate Appointment Confirmations
Ruby automatically confirms and reschedules service appointments.
Ruby notifies managers of negative customer engagements so they can take the appropriate course of action.
Powerful Reporting & Metrics
View historical metrics and reports to instantly gain a snapshot of your dealership’s communication across all channels.
Ruby provides all relevant data and customer interactions to your BDC agents so they can better serve your customers.
Want to learn more about how your dealership can leverage Ruby AI to create efficiency, reduce costs, and deliver a truly personalized customer experience that drives loyalty, retention, and customer satisfaction?